Lessons to lead by
- Now more than ever: innovate or die.
- The relentless of perfection.
- Take responsibility when you screw up.
- Be decent to people. Treat everyone with fairness and empathy.
- True integrity - a sense of knowing who you are and being guided by your own clear sense of right and wrong.
- Value ability more than experience, and put people in roles that require them.
- Ask the questions you need to ask, admit without apology what you don't understand.
- Don't start negatively, and don't start small.
- If you want innovation, you need to grant permission to fail.
- Don't be in the business of playing it safe.
- Don't let ambition get ahead of opportunity.
- As a leader, if you don't do the work, the people around you are going to know, and you'll lose their respect fast.
- Good leadership is about helping others be prepared to step into your shoes.
- A company's reputation is the sum total of the actions of its people and the quality of its products.
- Handle micromanagement properly.
- You can't communicate pessimism to the people around you. Pessimism leads to paranoia.
- Optimism emerges from faith in yourself and in the people who work for you. It's about believing in your and others' abilities.
- With enough thoughtfulness and commitment, the boldest ideas can be executed.
- You have to convey your priorities clearly and repeatedly.
- You can do a lot for the morale of the people around you. This is where we want to be. This is how we're going to get there.
- It should be about the future, not the past.
- Treating others with respect.
- If something doesn't feel right to you, it won't be right for you.
- As a leader, you are the embodiment of that company. What people think of you is what they'll think of your company.
- When hiring, try to surround yourself with people who are good in addition to being good at what they do.
- If you're in the business of making something, be in the business of making something great.
- You have to approach your work and life with a sense of genuine humility.
- Hold on to your awareness of yourself, even as the world tells you how important and powerful you are.
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