Outage lessons

• Do what you are good at. 
• Do not micromanage the team. 
• Trust the team, if they mess up, stand out and take the responsibility to fix it.
  
• Zero outage is the ultimate goal, but it seems to be mission impossible.
• Mistake is allowed, but never make the same mistake again.
• Get people right to the right task, fully understand the strengths and weakness of each one in your team.
• Migration is always a pain.
• Plan well and always look for plan B for production deployment.
• People and process are the most two important factors for team success.